Case Study
Learn how Canada Goose drives down outerwear returns with Bold Metrics.
The Challenge: Drive Down Outerwear Returns
Luxury items tend to have higher return rates. Due to the high cost and value of Canada Goose apparel, return rates significantly affect the bottom line.
They trust us
Bold Metrics has been a key driver in improving our ecommerce performance. By helping customers make more confident sizing decisions, we’ve significantly reduced return rates and seen a clear lift in both AOV and conversion rate. Their flexible API has also allowed us to build custom experiences and capture valuable first-party data to better serve our customers.
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Natalie Shaddick,
VP of eCommerce, Mizzen + Main
Fit is critical across the apparel universe, regardless of whether you're making casual or custom, tailored outfits.
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Drew Cook,
CFO & Head of Operations, Pact
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