Founded in 1983 and headquartered in Medina, Ohio, Fire-Dex is a family-owned global manufacturer of personal protective equipment (PPE) for first responders and the nation's largest Independent Service Provider (ISP) of PPE care and maintenance. Before Bold Metrics, Fire-dex had a tiresome and unscalable fitting process to ensure the right fit for its customers. In this client story, we'll share how things have changed for the brand since implementing our Virtual Sizer solution and how Fire-Dex drove an average accuracy rate of 91% for selecting the correct size the first time, eliminating the need for alterations.
Traditionally, many hours are spent on sales representatives driving to fittings, doing the fitting on-site, and going back for repeat sizing sessions.
After implementing Bold Metrics’ Virtual Sizer, the company has saved time and money on travel and sizing sessions, while increasing confidence that the product will fit as intended.