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← All Customer StoriesHealthcare Uniform Brand

How This Healthcare Centric Uniform Brand Prioritized Fit With Bold Metrics

Bold Metrics and this leading uniform provider have a new approach to fit.

Smart Size Chart™Virtual Sizer™
Jaanuu (4)
Proven Results
-18.9%
Return Rate Reduction

This brand utilizes the fundamentals of science to inspire healthcare professionals to reach peak performance on their journey to greatness.

The brand studied the human body to leverage physiological data points such as skin temperature, sweat, and mobility. Using data-informed metrics, the brand's world-class design team engineered a product that is thoughtfully curated for the actual needs of the healthcare professional.

“The global medical scrub market size is estimated to reach $54.27 billion in 2025 with the United States holding an 18% share. With more money being spent on healthcare and new facilities opening up, especially in developing countries, the demand for these uniforms is on the rise.”

Uniform Market, SellersCommerce
The Challenges

This brand wanted to elevate its customer experience around fit and sizing. Determining the right size is essential when shopping online for apparel. But when the product in question is medical scrubs, getting the right fit makes the difference between being able to perform your best in critical situations.

The Solution

The brand has seen return rates decrease by 18.9% for fit-related returns while using Bold Metrics Virtual Sizer. With the inclusion of the 'What's My Size' tool, this further emphasizes their prioritization of fit and sizing to provide an unparalleled level of personalization, setting a new benchmark for customer satisfaction.

Healthcare Uniform Brand case study cover

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