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The Brand

Headquartered in Fremont, California, Men's Wearhouse has spent the past 45 years helping men look their best for the moments that matter. From a versatile work-to-weekend look or a custom suit to a special-occasion tuxedo, the company stands behind its promise to deliver great customer service and fit every time.

At Men's Wearhouse, it's our goal to offer timeless, contemporary styles, and great service for the moments that matter, and in order to deliver on that promise, fit is king. Having Bold Metrics' deeply integrated, world-class fit technology solution is absolutely paramount for our success.”
Daniel Carpenter, Sr. Director of Digital Product Management, Tailored Brands
MensWearhouse_BoldMetrics_ContactlessFit
THE CHALLENGES

Renting a tuxedo online is difficult when customers have to measure themselves to find the right size. There was a high margin of human error from customers measuring themselves and Men's Wearhouse needed a solution.

Proven Results

–47 %
Average return rate decrease
THE SOLUTION

After implementing Bold Metrics’ sizing solutions, the brand has seen a 47.4% return rate reduction for tuxedo coats, pants, and shirts.

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men's wearhouse case study

Learn how Men's Wearhouse leveraged Bold Metrics to unlock the power of body data to reduce returns.

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About

Bold Metrics is a San Francisco-based company that provides powerful SaaS solutions to help brands unlock the power of body data to improve the customer experience around fit. Our technology empowers your brand through actionable insights that reduce returns, increase conversion, and improves sustainability at scale.

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